Frequently Asked Questions
How do I get prices?
Just head over to the product configurator to calculate and order your package online. You can also email us your project details, especially if this is a custom one, and we will e-mail you back with a quote.
How do I place an order?
Online ordering is super easy. Once you choose your options in one of the configurators, upload files for pressing & printing, add a product to the cart, provide your billing & shipping data and proceed to checkout to finalize it. The total price is updated automatically one-the-go as you choose between various options of quantity, packaging type, print specifications, any extras and add-ons.
Where do you ship to?
We ship worldwide. If you are ordering from the USA, we recommend using our domestic US service.
What are the payment options?
We accept all major credit and debit cards via Stripe payment gateway as well as PayPal. You can also choose to finance your project with our pre-order funding service.
Do you have design templates?
Of course. All the basic ones are available to be downloaded from here. If you are looking for a different one or want us to design a custom one for you, just get in touch.
Can I place an order for bigger quantity of units than provided in the configurator?
Yes, you can. We will add such an order for your manually, after you accept the quote. There is no upper limit in terms of quantity to be pressed and printed.
Can I order a customized product which is not available in the configuration tool?
Sure. All you need to do it describe your project and send it over to us. Our team will consult and prepare it for you.
Can you dropship to concert venues and distributors?
Yes, we can dropship to various locations worldwide.
Can you store my products in your warehouse?
Yes, we also provide the full scope of warehousing services in our two locations – EU and US. Please head over here to find our more details and get in touch with our team to set you up.
Do you also offer e-commerce and fulfillment?
Yes, we do. We run our own e-commerce platform and integrate with other storefronts, like Bandcamp and Shopify, too. Find out more here.